DURING THIS TIME OF ENHANCE COMMUNITY QUARANTINE (ECQ) We apologized for the delay of processing, as we are only in our skelital workforce. Please bare with us as we are trying our best to accomodate all orders. (proximate time of processing witn in NCR & Cavite 3-8 days & Outside 5-20days)

SECURITY AND PRIVACY

The Oil Paint Store collects personal information when you register with us.  Name, shipping address, telephone number/ mobile number must be provided. 

We maintain information to customize advertising, improve our services and contact you.

Your personal information will not be shared with anyone or will never offer to any company.  We will only use these to facilitate the delivery of services and products you have requested.

Financial information (like credit card number, expiration date)will only be collected when using the Paypal.com transaction option..


NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect and  how we use it.


TERMS AND CONDITION


TheOilPaintStore.com provides its services to you subject to the preceding policies, terms and conditions which may be updated and/or revised from time to time by The Oil Paint Store without notice to you, and which become effective when posted. Please refer to this page to review our most current policies and terms of use.
 
Prices are subject to change without prior notice.
 
MODE OF SHIPPING
 
Metro Manila Delivery/Shipping Modes and Payments
NO MINIMUM order amount required!

Not applicable at this time 
Pick up at TOPS Makati Square Branch is FREE of charge. Estimated Time Available for pick up is 3-5 days after order placed. But for changes or modification from pick up to shipping/delivery, a processing fee of Php130 will be applied after order placed in 36hours.  Please wait for the confirmation email before pick up due to transportation and or transfers. Allowable time for pick up when order is ready at our store is up to two 10days, due to our space limitations. For orders that do reach more than 2 weeks on our allowance will automatically be mark as Canceled Warning.

Not applicable at this time 
Pick up at TOPS Ali Mall Cubao Branch is FREE of charge. Estimated Time Available for pick up is 3-5 days after order placed. But for changes or modification from pick up to shipping/delivery, a processing fee of Php130 will be applied after order placed in 36hours.  Please wait for the confirmation email before pick up due to transportation and or transfers. Allowable time for pick up when order is ready at our store is up to two 10days, due to our space limitations. For orders that do reach more than 2 weeks on our allowance will automatically be mark as Canceled Warning.


Pick up at The Oil Paint Store Manila is Free of charge. Estimated Time Available for pick up is 3-7 days after order placed.  But for changes or modification from pick up to shipping/delivery, a processing fee of Php130 will be applied after order placed in 36hours. Please wait for the confirmation email before pick up due to transportation and or transfers. Allowable time for pick up when order is ready at our store is up to two 10days, due to our space limitations. For orders that do reach more than 2 weeks on our allowance will automatically be mark as Canceled Warning.

 
Ship via GRAB or Lalamove (Freight Collect) Estimated time of arrival is 3-7 days after payment received.
Please take note, this is freight collect, customers will pay for the delivery charge base on the charges of GRAB or Lalamove. This is only limited within Metro Manila address shipping. Ordered product and handling/processing fee of Php60 is payable only via bank wire or Paypal. Estimated time to arrive is within the same day after we/you booked for pick up from our Sta Cruz, Manila Branch. 
 
Please book the pick up at 2115 M. Hizon St., Sta Cruz, Manila after we have sent you Confirmation email if the order is ready for booking.
 
TOPS Motor Delivery (COD Accepted) Estimated time to delivery is 3-7 days. This will be reviewed by our personnel after you place your order. 
Some order exceeds the maximum capacity of our motorcycle delivery and will automatically upgrade to our van or truck delivery. Delivery fee is based on the total order amount. Payable via Cash on Deliver (COD), Paypal, or Bankwire (money transfers) Please see chart below:

TOPS MOTOR DELIVERY RATE 

ZONE

City

Below 1,000 

1,000–3,000 

3,000–5000 

5,000–10,000 

10,000 Up 

1A

Manila 

170

110

90

60

Free

1

Calookan 

210

160

110

60

Free

1

San Juan 

210

160

110

60

Free

2

Pasay

260

210

160

60

Free

2

Makati

260

210

160

60

Free

2

Malabon 

260

210

160

60

Free

2

Mandaluyong 

260

210

160

60

Free

3

Quezon City

310

280

230

110

Free

3

Navotas

310

280

230

110

Free

3

Pasig 

310

280

230

110

Free

4

Taguig

330

300

260

160

Free

4

Las PInas

330

300

260

160

Free

4

Paranaque 

330

300

260

160

Free

4

Cainta 

330

300

260

160

Free

4

Marikina 

330

300

260

160

Free

4

Taytay 

330

300

260

160

Free

4

Pateros

330

300

260

160

Free

5

Muntinlupa

360

330

300

280

Free

5

Valenzuela

360

330

300

280

Free

5

Angono 

360

330

300

280

Free

5

Antipolo 

360

330

300

280

Free

5

San Mateo 

360

330

300

280

Free

Inbound Quezon City is only at EDSA border line from our Sta Cruz, Manila branch.


 
Van Delivery (COD Accepted) Estimated time to deliver is 3-7 days. This will be reviewed by our personnel after you place your order. 
Some order exceeds the maximum capacity of our Van delivery and will automatically upgrade to our van or truck delivery. Delivery fee is based on the total order amount. Payable via Cash on Deliver (COD), Paypal, or Bankwire (money transfers)
 
Acceptable size is 4 x 6 ft with 3pcs less in quantity and 8ft in length canvas rolls.
Delivery rates in your area:
PhP 800: Rizal, Pateros, Paranaque, Valenzuela, Outer Quezon City (Fairview, Novaliches) 
PhP 600: Manila, Calookan, Malabon, Inner Quezon City, Marikina, San Juan, Mandaluyong, Pasig, Makati, Pasay
 
Truck Delivery (COD Accepted) Estimated time to deliver is 3-7 days. This will be reviewed by our personnel after you place your order. Payable via Cash on Deliver (COD), Paypal, or Bankwire (money transfers)
Acceptable size is only 8x10feet. After that rates may be subject to change.
PhP 1,400: Cainta Rizal, Angono, Antipolo, San Mateo, Taguig, Las Pinas, Muntinlupa, Navotas, Taytay Rizal, Pateros, Paranaque, Valenzuela, Outer Quezon City (Fairview, Novaliches)
PhP 1,200: Manila, Calookan, Malabon, Inner Quezon City, Marikina, San Juan, Mandaluyong, Pasig, Makati, Pasay
 
Note: 3 canceled warning order will be blocked from future orders

Provincial Delivery/Shipping Modes and Payments
Pick up at TOPS Makati Square Branch is FREE of charge. Ask a friend or a relative to pick up your order at our branch. Estimated Time Available for pick up is 3-7 days after order placed. But for changes or modification from pick up to shipping/delivery, a processing fee of Php130 will be applied after order placed in 36hours.  Please wait for the confirmation email before pick up due to transportation and or transfers. Allowable time for pick up when order is ready at our store is up to two 10days, due to our space limitations. For orders that do reach more than 2 weeks on our allowance will automatically be mark as Canceled Warning.
 
Pick up at TOPS Ali Mall Cubao Branch is FREE of charge. Ask a friend or a relative to pick up your order at our branch. Estimated Time Available for pick up is 3-7 days after order placed. But for changes or modification from pick up to shipping/delivery, a processing fee of Php130 will be applied after order placed in 36hours.  Please wait for the confirmation email before pick up due to transportation and or transfers. Allowable time for pick up when order is ready at our store is up to two 10days, due to our space limitations. For orders that do reach more than 2 weeks on our allowance will automatically be mark as Canceled Warning.

Pick up at The Oil Paint Store Manila is Free of charge. Ask a friend or a relative to pick up your order at our branch. Estimated Time Available for pick up is 3-7 days after order placed.  But for changes or modification from pick up to shipping/delivery, a processing fee of Php130 will be applied after order placed in 36hours. Please wait for the confirmation email before pick up due to transportation and or transfers. Allowable time for pick up when order is ready at our store is up to two 10days, due to our space limitations. For orders that do reach more than 2 weeks on our allowance will automatically be mark as Canceled Warning.

 
SHIP via Courier  (Maybe LBC or AP Cargo) 
Items that may not be shipped will be ship via Sea.
Estimated time: 10-20 Working days. Please refer to the size and weight reference below.  

1 kilo Below
12x10x5 inches
1 kilo-3 kilos
12x10x5 inches
3-4 kilos
14x10x7 inches
5-10 kilos
18x12x9 inches
10-20 kilos
20x16x12 inches
Luzon 310 410 555 1,050
Visayas 310 410 555 1,050
Mindanao 310 410 555 1,050

*Shipping charges is subject to change base on couriers rate and an additional of Php130 for processing and handling fee of the package.

Ship via Air Freight Collect- via AP Cargo, Pambato and other reliable shipping company. Available only in Visayas & Mindanao Limited areas only. Estimated time of arrival is 3-5 days after payment received. Please take note, this is freight collect, customers will pay for the delivery charge base on the chosen courier. Estimated time of 10-20 Working days after payment receipt. Serviceable area Visayas and Mindanao only, Door to door delivery if address is within the city. And pick-up at their nearest courier branch if outside the city.

 
Ship via Sea Freight Collect- via AP Cargo, Pambato and other reliable shipping company. Available only in Visayas & Mindanao Limited areas only. Estimated time of arrival is 6-15 days after payment received. Please take note, this is freight collect, customers will pay for the delivery charge base on the chosen courier. Estimated time of 10-20 Working days after payment receipt. Serviceable area Visayas and Mindanao only, Door to door delivery if address is within the city. And pick-up at their nearest courier branch if outside the city.
 
International Shipping
Shipment outside Philippines is subject for shipping estimation charges. Customers will be emailed with the actual shipping charges in 2-4 business days. And will need to reply to that email with approval to proceed. The Oil Paint Store will charge Php 130 for processing the order, a quotation from FedEx, DHL, and Philippine Post will be sent to the customer by email. The Oil Paint Store will send Money Request from Paypal after the customer approves the amount of shipping charges. The Processing fee of Php130 is not refundable. The Oil Paint Store is not liable on the fees of the bank or Paypal during refund.
Oversize or Overweight Package Condition
* Provincial Rates- Package over the Maximun size/weight are subject to rate change.
- Package more than 20 kilos may vary on the shippers cost plus package & handling fee.

*** The Oil Paint Store has the right to change the delivery cost if the package is over the actual size or weight.
(which ever is higher)
*** Delivery rates are subject to change without prior notice.
Packages are generally dispatched within 2 days after receipt of payment. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight or size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 
PAYMENTS MODE
NO MINIMUM order amount required! Acceptable forms of payment for on-line ordering are:
 
Bank Deposit through BDO (Banco de Oro) , BPI (Bank of Philippine Island). In order to process your order, payments can be made within 3 banking days after you have received a confirmation of your order via email from TheOilPaintStore.com   Failure to do so will mean order WARNING cancellation. Please note that three (3) order cancellations attempts will put you on our blocked list and you will not be able to make purchases in the future.
 
Credit card through Paypal Sevice.

NOTICE FOR PAYPAL PAYMENT USERS:

As we are using a third party payment method which is PAYPAL, the amount paid was only an authorization from PAYPAL. This is to ensure that the funds are available for the seller (Seller’s protection). Your bank details may show the debited amount from the paypal authorization/transaction, in which the clearing takes place between 1 to 2 weeks.  The funds then are in floating status until we confirm the final amount to be captured.

Due to order changes, unavailability of products occurring after the initial order is placed; we can modify the original authorized amount before CAPTURING THE FINAL TOTAL AMOUNT TO BE PAID.

Meanwhile, for cancellation, void or refund transactions. If you paid with a credit card, the payment is refunded to your card. It can take up to 30 days for a refund to appear on your card statement. Kindly check your with your bank after then.

 
Cash On Delivery- Please prepare the exact amount during the delivery schedule sent from your email. Failure to do so will mean order cancellation. Please note that three (3) order cancellations attempts will put you on our blocked list and you will not be able to make purchases in the future.
 
When payments are made (from selected/chosen method) , the costumer must call or text 027885932, The Oil Paint Store contact number for verification. Please include your name, Order #, Bank & Branch and Date. Please keep your transaction forms for reference.
EXAMPLE: Juan dela Cruz, Order #00025, BPI Pasong Tamo Branch, 3-15-2010
Send text message to: 09053189948

Email: theoilpaintstore@yahoo.com
Please allow 3-7 working days to process your placed order. You shall receive an email from The Oil Paint Store representative for order status details and validation.


RETURNS
In the event that a return is needed, please contact TheOilPaintStore within 3 days. Returns due to damage, defective product, or wrong item shipped (must be new, unused, and contain all original packaging ) will be reviewed by our personnel for proper return or disposal. It must be in the original wrapping or container and must arrive back to us in resalable condition.
 
Return shipping can be arranged with the shipper of your choice; however, we do encourage you to use a shipper with a reliable tracking system such as LBC, 2Go or DHL. If the shipment is lost or damaged on its way back to The Oil Paint Store, you may follow up with the shipper for claim resolution.
 
When returning stock items of your choice, include a copy of the reciept!
 
Merchandise returned as a result of a customer order error will be subject to a minimum 30% restocking charge as long as the merchandise are not opened or damaged upon receipt plus the shipping charge going back. Delivery charges will not be refunded and shipping/delivery will be at cost of the customer.
 
Once a return package has been delivered to us, please allow 2 weeks for the return to be reviewed and processed.
 
HOW REFUNDS ARE ISSUED

If you paid by ... Your refund will go to ... ... after your return is processed
Paypal Paypal 7 business days
Bank transfer Bank transfer 7 business days

***The Oil Paint Store is not liable on all Bank and Paypal fees during refunds.

Store Location
 

 
The Oil Paint Store (Main Branch)
2115 MANUEL HIZON STREET, STA. CRUZ, MANILA, PHILIPPINES

Landline:(02)8-7406275
Globe: +639053189948
Smart: +639192547118

Store Hours:
Monday to Saturday
9 am - 12 noon
1 pm - 6 pm 

Close on Sundays & Holidays List of Holidays

Direction:

- 1 Block away from SM San Lazaro (Exit at National Bookstore)
- 1 Block away from Convergys Vertex 1 (San Lazaro)
- M. Hizon (between Yuseco St and Batangas St)
- Back of Espiritu Santo Parochial School Annex II (Oroquieta St)
- Google Map Link
 
By Train
- LRT Line 1: Tayuman Station.  Walk 3-4 Blocks  (Straight to Herrera Street. Right at Yuseco Street. Straight to Oroquieta St- Left at Manuel Hizon St)

By Jeepney

- Rizal Ave Jeepney, From C.M Recto- Go Down on Yuseco St (2nd street after Tayuman LRT Station)
- Rizal Ave Jeepney, From Calookan- Go Down on Yuseco St (3rd street after Blumentrit LRT Station)
- Lacson St Jeepney, From University of Santo Tomas- Going to Tayuman, Go down at SM Sanlazaro


By Car

- From Makati South Super Hi-way , Right turn on President Quirino AveStraight to Nagtahan Bridge, University of Santo Tomas Lacson St, SM San Lazaro - Right at Manuel Hizon
- From Quezon Ave & E. RodriguezStraight to Espana RoadRight turn on Lacson St (UST)-Straight to SM San Lazaro- Right on Manuel Hizon
- From Roxas BlvdRight on Padre Burgos(Rizal Park)- Straight going to Andalucia, Quiapo(Churh)- Left on Lacson St (Yuseco), SM San Lazaro- Right on Manuel Hizon
- From North Luzon Expressway- Go straight going to Manila (A. Bonifacio Ave)- Right on Blumentritt (Manila North Cemetery, Chinese General Hospital)- Turn Left on Rizal Ave(Avenida)- Left at Yuseco St.Left at Manuel Hizon
You may park your car beside the covered court area (Cecilio Apostol Elementary School)
***Some products are only available through online.


 



The Oil Paint Store - Art Supplies (Makati Branch)
2nd floor, 24 Chino Roces Ave,
Legazpi Village, Makati, 1230 Metro Manila

Landline:(02)8-8211908
Globe: +639952320628

Store Hours:
GCQ period
Monday to Saturday
10 am - 7 pm

Close on Sundays & Holidays List of Holidays




The Oil Paint Store (Cubao Branch) 
Ali-X Strip Phase1 2nd Floor,Ali Mall Cubao Araneta City, 
Quezon City.

Landline:(02)8-2414051
Smart:+639474724926

Store Hours:

GCQ period
Monday to Saturday
10 am - 7 pm

Close on Holidays List of Holidays