Operation Manual

General Policy

Sales Representative

Online Management


Code of Conduct




Dispatch & Deliveries

Operations Officers

Point Deductions

Store Location link

Categories Link

Canvas Link



We will send you an email for payment instructions and updates after we process and gather your order.


Hi, Thank you for coming with us! We have a website that you can ADD TO CART with no credit card and no min order required. To placed an order, please click on the link for our wide range of    ____ (oil paints, brush and canvas etc).

PAYMENTS from Customer Message.

Thank you for your payment. We will now forward this to our billing for clearance to ship. 

LIVE CHAT MISSED messages. please start your email on this format

Hi, Good day! Sorry we missed your live chat on our website at www.theoilpaintstore.com

How much is the shipping fee to province?

Our product price on our website is the same when you buy in our stores (Walk in). Shipping fee depends on the final size/weight of the order base on LBC or APCargo quotation.
We only charge 130 for processing, handling and packaging of the final order/packaging. Max of 3 kilos / 12x10x5inches size is Ph310fee to any provincial address.

Cancel DUE to SHIPPING fee increase

Pasensya na po sa increase ng shipping fee. Our product price on our website is the same when you buy in our stores for walk in, may additional po kase due to the size ng order nila, meron po canvas (canvas, malaki or sa dami ng order) nag cause po ng increase quotation from courier from the initial max of 3 kilos or 12x10x5 inches for Ph310fee.

310 pesos for 1 kilo-3 kilos & 12x10x5 inches

Do you Have COD?

Hi, Thank you for your inquiry! YES, we have COD- please choose TOPS motor, van or truck delivery for COD with in NCR only.

Mode of Payment

We Accept payment from BDO, BPI bank and Paypal (credit/debit card), Gcash, Palawan, LBC, ML and other payment vendors upon request

Paypayl inquiry on payment?

Our Paypal, system notice: As we are using a third party payment method which is PAYPAL, the amount paid was only an authorization from PAYPAL. This is to ensure that the funds are available for the seller (Seller’s protection). Your bank details may show the debited amount from the paypal authorization/transaction, in which the clearing takes place between 1 to 2 weeks. The funds then are in floating status until we confirm the final amount to be captured.

Due to order changes, unavailability of products occurring after the initial order is placed; we can modify the original authorized amount before CAPTURING THE FINAL TOTAL AMOUNT TO BE PAID. We can only capture the authorized amount ONCE.

Meanwhile, for cancellation/void, refund, or price changes from the original transactions, If you paid with a credit card, the payment is refunded to your card. It may take up to 30 days for a refund/revert to appear on your card statement. Kindly check your with your bank after then.

For PAYMENT READY- Awaiting forPayment

BDO Account name: TOPS Oil Paint Store
Account number: 001570306247

Branch: BDO SM Sanlazaro

BPI Account name: TOPS Oil Paint Store
Account number: 9760000334
Branch: BPI San Lazaro Vertex one

You may also pay via G-cash, LBC, ML, Palawan pera padala:

Please refer to The Oil Paint Store account details:
G-Cash Account: 09053189948 (Michelle Pauline L.) For Store branch Use

G-Cash Account: 09519942066 (Lindsey James A. Lee) For Order Online Use

LBC , Palawan, ML  pera padala
Receiver's Name: Daniel Dumala-og
Contact details: 09519942066

Please note:
 When payments are made, customer must call or text The Oil Paint Store contact number at +63(2)7406275, TNT +639519942066, Smart +63 9192547118 for payment verification. Please include your Name, , amount sent, Bank/Branch and Date. Please keep your transaction slip for our reference.
Example: Juan dela Cruz, Order Ref code, P1,000, BPI Pasong Tamo, 3-15-2010


Thank you for the interest in our products. We have 2 options to avail the least discounted price. 
1. Bulk Qty order, You just need to sign up as Customer on our website and purchase the items with a note: (3,6,12) pc or more info on the price of each item. This will automatically update the price when you reach the quanity for bulk orders.  
2. Retailer price, you will need to submit a DTI & BIR documents to be qualified and has an initial order amount of 100t. You can avail the maximum discount per item.

We Process all orders only from our website including bulk orders and retailers. We advice to stock items you plan to sell on your end as we have processing cycle time..
Please let us know if you need more information. Thank you for contacting us for your business intent proposal. Looking forward to working with you.


Thank you for your interest in doing business with us at The Oil Paint Store.
Please fill up the file attached to this email for us to know more about you and your concept of business.

We wish to take this forward after requesting a few requirements for assessment;
1.DTI registration
2.BIR form for the business you want to sell?
3.a brief idea about the new arts and crafts business you're putting up

Your expression of trust is expressed in believing us. Please feel free to browse our website http://www.theoilpaintstore.com for you to have an idea on what products you want to start with.
Thank you for contacting us for your business intent proposal. Looking forward to working with you.



My credit card was charged different from what I ordered using paypal? (TEMPLATE FOR PRIVATE MESSAGING REGARDING PAYPAL CHARGES)

Transaction id;______________
Original order amount:______________ (Customer Placed from website)

Final Amount Captured:________________ (Merchant SIde)

This transaction made has been authorized by Paypal, with the ORIGINAL order amount of:__________ 
And order was placed on this date: ________

An authorization places a hold on the funds which we (merchant) can delay fund capture. We don not collect funds right away. We (merchants) are authorize to change the original authorization amount in case the order changes due to some order changes, unavailability of products, or cancel/void occurring after the initial order is placed. We can capture amount only at once.

For more details of this transaction. Please check on your Paypal Account and search your transaction history. 

For Credit Card Processing without signing up to Paypal, you may refer on this site for better understanding

NOTE: As we are using a third- party payment processor which is PAYPAL, the used of a debit or credit card as the payment method, your debit or credit card issuer also may show a pending authorization for a period of time until they release the hold or receive a completed transaction. This may show in your bank statement that might confuse you for double charging.  The clearing on your bank details will be processed between 1 to 2 weeks. This processing is between your bank and Paypal. Kindly check with your bank.
Store Hours & #'s:

The Oil Paint Store (Main Branch)
2115 Manuel Hizon St., Sta. Cruz, Manila, Philippines
Landline: +63(2) 87406275 
Globe: +639053189948 - on Viber 
Store Hours:
Monday to Sunday

9 am - 12 noon / 1 pm - 6 pm

The Oil Paint Store - Art Supplies (Makati Branch)
2nd floor, Makati Central (Cinema) Square, Chino Roces Ave,
Legazpi Village, Makati, 1230 Metro Manila

Landline: +63(2) 88211908
Globe: +639952320628
Store Hours:
Monday to Sunday
10am - 7pm

The Oil Paint Store (Cubao Branch) 
Ali-X Strip Phase A1 2nd Floor,Ali Mall Araneta City,Cubao
Quezon City.
Landline: +63(2) 82414051
Smart: +639474724926 
Store Hours:
Sunday to Thursday

10am to 8pm
Friday to Saturday
10am to 9pm

Shopee - https://shopee.ph/theoilpaintstore
Website - https://theoilpaintstore.com/
Lazada - https://www.lazada.com.ph/shop/the-oil-paint-store-tops/

Online Inquiry:
???? 09519942066
???? 02 8725-8162

Email: ✉

Store Locations:
Main Branch: 2115 M. Hizon St. Sta Cruz, Manila City
  Tel: Globe: +639053189948
Branch: 2nd floor, Makati Central Square, Chino Roces Ave, Makati City 
  Tel: Globe: +639952320628
Branch: Ali-X Strip Phase A1 2nd Floor,Ali Mall Araneta City, Quezon City 
  Tel: Smart: +639474724926 
Online Inquiry: 
  Mobile Number: 09519942066